Common Return Questions
IS IT EASY TO RETURN ITEMS?
Yes! Just send it back to Journeyman Co. at 7525 Hubbard Ave., Middleton WI 53562.
HOW SOON WILL I GET MY REFUND?
Once your items are inspected by the store, your refund will be processed and returned to your original payment method. Depending on your financial institution you should receive your refund within 2-5 business days.
WHAT ITEMS ARE RETURNABLE?
Any merchandise that is free from wear, stains, odor, or any condition that would prevent it from being sold as new is eligible for return as long as the return is initiated within 14 days of the date you placed your order.
WHAT ITEMS ARE NON-REFUNDABLE?
- Items marked as final sale
- Free gifts or promotional items
- Items that were ordered outside of our 14 day return window